Privacy Policy

At WESTWICKGENERAL, we value the trust you place in us when you visit our store or make a purchase. This Privacy Policy explains in plain language what information we collect, why we collect it, and how we handle it. We want you to feel confident that your personal data is safe with us.

Information We Collect

When you browse our site, we collect basic technical details like your IP address, browser type, and the pages you view. This helps us understand how our store performs and how we can improve your shopping experience.

When you place an order, we collect the information needed to complete that order. This includes your name, shipping address, email address, phone number, and payment details. We also keep a record of what you purchased and your order history.

How We Use Your Information

We use your information for a few straightforward purposes. We process your orders, arrange shipping, and send you updates about your delivery. We also use your email to respond to your questions or support requests.

If you choose to subscribe to our newsletter, we will send you occasional updates about new products or special offers. You can unsubscribe at any time with one click.

Your Rights Under GDPR and CCPA

If you are in the European Union, you have the right to access the personal data we hold about you. You can also ask us to correct any mistakes, delete your data, or restrict how we process it. You may request a copy of your data in a portable format.

If you are in California, you have the right to know what personal information we collect and how we use it. You can request that we delete your personal information and you can opt out of any sale of your data. We do not sell your personal information to anyone.

To exercise any of these rights, simply email us at [email protected]. We will respond within 30 days.

How We Protect Your Data

We use secure connections and industry-standard safeguards to protect your information during transmission and while it is stored. Access to your personal data is limited to team members who need it to serve you.

Cookies

We use cookies to remember items in your cart and to understand how visitors use our site. You can disable cookies in your browser settings, but some features of our store may not work properly without them.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at [email protected]. We are happy to help and will respond promptly to your inquiry.